Returns, Refunds, Cancellations and Exchange Policy

Returns, Refunds, Cancellation and Exchange Policy

Any cancellations, returns or exchange are governed by Matero, A Yerba Mate brand by Healthy Beatle LLP as mentioned in this policy (“Return Policy”). Unfortunately, currently we do not entertain any claims of returns or exchange.

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1. Cancellations

An order once placed cannot be cancelled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion.

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2. Refunds

If approved, then the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

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In case of any delays or assistance, please contact us.